PrettynGoldd By Sivia has a non-return policy. We do not offer exchanges, return, or refunds of any kind; which means all Sales are Final. Please measure accurately and at a comfortable fit.
However, if the product is a manufacture error or your order was incorrect, please notify us within 3-days of received. The items must be unworn and in its original packaging. Damaged items such as tarnish, harsh wear, broken, and etc... will not be replaced, so wear your items with care. Once we have received the defective/incorrect item, we then will ship out a replacement if your case is approved for an exchange.
Reasons for Non-Refund policy: Due to strict health and safety regulations we will no accept returns, exchanges or refunds.